Ms. M K Yeung

ITIL 4, Prince2 7, Scrum Master, COBIT 5, CDCP

I have extensive experience spanning IT governance, risk and compliance, service management, procurement, data centre operations, and project delivery. I have led and supported initiatives involving technology risk management, control frameworks, audit readiness, supplier governance, operational resilience, service performance, and the successful delivery of IT projects, ensuring technology services remain secure, reliable, cost-effective, and aligned with business strategy.

MK Yeung

Recent History

Meridian Wellbeing
Wellbeing Support Volunteer • February 2024 – Present • London

Provide IT support for online English classes and advise members on IT-related matters. Review client referral submissions, prepare concise case summaries, and maintain accurate records within the organization's case management database. Support the coordination and delivery of wellbeing activities and community engagement initiatives.

Mandatory Provident Fund Schemes Authority
IT Manager • April 2001 – July 2023 • Hong Kong

I oversee MPFA's service desk team and manage the data centres. We deliver high standard of IT services to our stakeholders.

The British Council
Education Technology Officer • June 1997 – Oct 1999 • Hong Kong

Applying IT technology to English learning environments.

University of Hong Kong
B.Sc.(Hons) Mathematics • 1993–1996

Project Achievements

See here for full list.

Digital Transformation Projects
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Document Management System
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Smart Office and Self-hosted Data Centres
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